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OUR GUARANTEE



IndoFlorists main priority is to fulfill your satisfaction so we will try our best to offer all our customers the freshest flowers available. Because your satisfaction is our number one priority, we will do what it takes to ensure your experience with IndoFlorist is a positive one.

Freshness

Our flowers are sourced directly from growers. Flowers are normally sent out in bud form meaning they will last longer with the recipient. In the few cases where the flowers are not delivered fresh, please do let us know and we will replace them free of charge.

Damages

Our flowers are packed carefully to ensure they arrive as fresh and beautiful as when they left our flower emporium, but sometimes flowers do get damaged in transit. Should this occur, please contact us so what we can arrange a replacement bouquet. Please note that it may be necessary to return the original product in order to receive the replacement, or in most cases sending us a photo of the damaged item should suffice.

Late Deliveries

We promise to deliver your order as soon as possible after receiving your order (or as your request), and also to deliver your flowers in good & fresh condition as appears in the picture. In the event of non-delivery on the selected delivery date, we will redelivery your order. 

For your information, we didnt receive a request delivery by a specific time, so, the late delivery means delayed a day.

Non Delivery

We and our courier partners are human. If we fail to deliver your order we will either refund you in full or redelivery your order it is your choice, just let us know.

If you are not satisfied with the product as delivered, or if for any reason you are not satisfied, contact us by contact form and we will replace or refund the full amount of your purchase.

We will do the best for you. Your satisfaction is our first and foremost priority.

Our Address:

Taman Kebon Jeruk Blok C3 No. 1, Jakarta Barat, 11530
Kelapa Puan XIX Blok AJ 4/ 8, Gading Serpong, Tangerang, 15325 INDONESIA
Phone: +62-819-11000-960
Fax: +6221-5420-1926
Email: indoflorist@yahoo.co.id.
PIN BBM by request

 










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TESTIMONIAL

Aleksei
Thank you very much for the prompt delivery. I certainly will keep you in mind for future orders.
Regards,
Hanna - Bangkok
Maria, thank you very much for the flower delivery. We will be coming back to you for our future business. Love, Hanna.

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OUR NETWORKS






Taman Kebon Jeruk Blok C3 No. 1, Jakarta Barat, 11530 - Kelapa Puan XIX Blok AJ 4/ 8, Gading Serpong, Tangerang, 15810 INDONESIA
Mobile: +62-812-1979-7439, +62-812-1909-0436 (only WA/SMS)
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